If you already received a tracking number. Chances are it is too late as we ship extremely fast. However you can try by clicking on “contact us” fill out the form to send us a message.

Go to “my account” or check your email for the USPS tracking number.

We use a secure payment gateway. They use your information to process the charge of your order, so we do not see any of your payment information..

It is very important that you video record the opening of your order delivery. Using a phone or any video recorder. Please record showing the shipping label for 3 to 5 seconds. Then show all 4 sealed sides of the box or package. Then record the opening of the package. THen record taking all items out of the package and laying on a flat service. This is the only way, we will consider sending out a replacement. No exceptions. We will not stand for fraud. We already had a person showing us just the bag, out of the package. THIS DOES NOT COUNT! you must show the entire sealed package on all side and then of you opening it and pulling out the contents. no pauses or editing of video. You can upload it to google drive and share the link or youtube.

Due to raw ingredients being perishable. We do not accept returns on raw ingredients.

Make sure every order that you receive from us, that you video record yourself opening the package while the video recorder is recording. If You received a wrong item, you must upload the unboxing video to us. If it is too big to send you can upload it to google drive, dropbox and send us a link. Make sure the video shows the shipping label for about 5 seconds, then you opening the box and still while recording show the contents of the packages without taking the camera away from the package.

If your order was sent via USPS priority mail, please contact them as there is insurance on the package. If not priority mail, then. [Make sure every order that you receive from us, that you video record yourself opening the package while the video recorder is recording. If You received a wrong item, you must upload the unboxing video to us. If it is too big to send you can upload it to google drive, dropbox and send us a link. Make sure the video shows the shipping label for about 5 seconds, then you opening the box and still while recording show the contents of the packages without taking the camera away from the package.

Click on “contact us” and fill out the form. we answer all questions within 48 business hours.

We ship extremely fast. If you already received a tracking number, chances are it is too late. You can try to “contact us” and send us a message with the correct address. we will do our best.

Not if you received a tracking number. It is already on the way.